Terms and Conditions

Homematch Studio is operated by peak intelligence AG (CHE-480.408.752), Im Langacher 42, 8805 Richterswil, Switzerland (“we”, “us”). These terms govern your use of studio.homematch.ch and the Homematch Studio web application (“Studio”).

Studio is a B2B service for real-estate agencies, property managers, and landlords. By creating a Studio account or using a paid plan, the agency or other organisation registering the account (the “Customer”) agrees to these terms.

Definitions

• Customer — The agency, property management company, landlord, or other legal entity that has registered a Studio account.
• Authorised User — A natural person granted access to the Customer's Studio workspace (account owners, agents, brokers, assistants and other team members).
• Listing — A property advertisement created in Studio for publication on the Homematch consumer platform and/or connected portals.
• Pipeline — A record tracking one applicant's journey for one property: contact data, status, messages, documents, and visits.
• Connected Portal — A third-party real-estate portal (e.g. Homegate, ImmoScout24, Newhome, Flatfox) that the Customer connects to Studio to syndicate listings.
• Customer Content — Listings, photos, descriptions, documents, messages, and any other data uploaded or generated by the Customer or its Authorised Users.

Account & Authorised Users

Studio is intended for professional use. The person creating the account warrants that they are authorised to act on behalf of the Customer.

The Customer is responsible for the activity of all Authorised Users on its workspace and for keeping login credentials confidential. Each Authorised User must use their own login; account sharing is not permitted. The Customer must remove access promptly when an Authorised User leaves the organisation.

We may suspend or terminate access in the event of misuse, fraud, repeated violations of these terms, or where required by law.

Plans, Subscriptions & Fees

Studio is offered in several plan tiers (e.g. Starter, Professional, Enterprise) as published on our pricing page. The free Starter tier is offered without charge and may be subject to functional limits. Paid plans are billed monthly or annually as selected at sign-up.

Unless otherwise stated, prices are in CHF and exclude VAT. Payment is made by credit card or invoice via Stripe; invoices are due within 30 days of the invoice date. In the event of late payment, we may suspend the Customer's access until outstanding amounts are paid and charge statutory default interest plus reasonable reminder fees.

Paid subscriptions renew automatically for the same term unless cancelled before the end of the current billing period. Cancellation takes effect at the end of the running period; pre-paid amounts are non-refundable. Downgrades take effect at the next renewal.

We may adjust prices and plan inclusions. Material price changes are announced at least 30 days in advance; the Customer may terminate the affected subscription with effect from the date the change takes effect.

Listings & Multi-Portal Publishing

The Customer is solely responsible for the accuracy, completeness, and lawfulness of its listings and other Customer Content. Listings must:

• describe a real property the Customer is authorised to market;
• be accurate and kept up-to-date, with the listing removed once the property is no longer available;
• not infringe any third-party rights, in particular copyright in photos and floor plans;
• comply with applicable Swiss law, including consumer-protection, anti-discrimination, and tenancy law;
• not be misleading, defamatory, discriminatory, or otherwise unlawful.

When the Customer enables a Connected Portal, listings are syndicated to that portal under its own terms. The Customer is responsible for ensuring that its listings comply with the rules of each Connected Portal. We do not warrant continuous availability of any specific Connected Portal — interfaces may change or be discontinued without notice.

We may, but are not obliged to, screen, edit, or remove listings that we reasonably believe violate these terms, the rules of a Connected Portal, or applicable law.

Content Licence

The Customer retains ownership of all rights in Customer Content. The Customer grants us a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt the format of, translate, transmit, and display Customer Content as necessary to:

• provide Studio and the underlying infrastructure to the Customer;
• publish listings on the Homematch consumer platform and any Connected Portals enabled by the Customer;
• generate aggregated, de-identified statistics and improve the product;
• protect listings against unauthorised reproduction by third parties (e.g. by adding watermarks).

The licence ends when the Customer removes the relevant content, except for residual technical copies in backups (which are overwritten on a rolling basis) and for uses that, by their nature, persist (e.g. aggregated statistics).

The Customer warrants that it has all rights necessary to grant this licence and that Customer Content does not infringe any third-party rights.

Pipelines & Communication with Applicants

Studio provides messaging and pipeline-management features used by the Customer to communicate with applicants and process rental applications. Applicant data flowing into the Customer's pipelines remains under the Customer's control as data controller; we act as data processor on the Customer's behalf, as further described in our Privacy Policy.

The Customer must communicate respectfully, comply with applicable law, and use the messaging system only for purposes related to rental marketing and tenant selection. Spam, harassment, discrimination, and the use of applicant data for unrelated marketing are prohibited.

Acceptable Use

The Customer and its Authorised Users must not:

• use Studio for unlawful purposes or in breach of these terms;
• upload viruses, malware, or content that interferes with Studio's operation;
• circumvent access controls, attempt unauthorised access, or probe Studio for vulnerabilities outside of an authorised security-research programme;
• scrape, mass-export, or systematically copy listings or other content not belonging to the Customer;
• resell, sublicense, or otherwise make Studio available to third parties without our written consent;
• use Studio in a manner that risks circumventing the rules of a Connected Portal.

Service Availability

We strive to keep Studio available around the clock and perform maintenance outside business hours where possible. We do not guarantee uninterrupted availability. Brief downtime for maintenance, updates, or events beyond our reasonable control may occur. The Customer is not entitled to a fee reduction for such periods unless an explicit service-level agreement applies.

Suspension & Termination

Either party may terminate the agreement at the end of the current billing period without giving reasons.

We may suspend or terminate access immediately for good cause, including (i) late payment after a reminder, (ii) breach of these terms, (iii) suspected fraud or unlawful use, or (iv) where required to protect Studio or other customers.

On termination, the Customer's data is retained as described in our Privacy Policy and may be exported within a transition window. Sections that by their nature should survive termination (content licence for residual copies, liability, indemnification, governing law) remain in effect.

Warranties & Disclaimers

We provide Studio with reasonable care and skill. To the fullest extent permitted by law, we disclaim all other warranties, including warranties of fitness for a particular purpose or that Studio will meet the Customer's specific business requirements. Listings and applicant data are provided by the Customer and other users; we do not warrant their accuracy or completeness.

We do not warrant that the Customer will receive any particular number of inquiries, applications, or successful tenancies through Studio.

Liability

We are liable only for damage caused by intent or gross negligence. To the fullest extent permitted by law, our aggregate liability under or in connection with the agreement is limited to the fees paid by the Customer for Studio in the twelve months preceding the event giving rise to liability. Liability for indirect or consequential damages, including loss of profits, loss of data, or loss of business opportunities, is excluded.

Nothing in these terms limits liability that cannot be excluded under mandatory Swiss law.

Indemnification

The Customer will indemnify and hold us harmless from any third-party claims, losses, and reasonable legal costs arising out of (i) Customer Content, (ii) the Customer's breach of these terms or applicable law, or (iii) the Customer's relationship with applicants, tenants, or Connected Portals.

Intellectual Property

Studio and all related software, design, documentation, and brand assets are the property of peak intelligence AG or its licensors. Subject to these terms, the Customer is granted a personal, non-exclusive, non-transferable right to use Studio for the duration of the subscription. The Customer must not reproduce, redistribute, or commercially exploit Studio or its underlying components beyond the scope of these terms.

Data Protection

We comply with the Swiss Data Protection Act (DSG). Our Privacy Policy is part of these terms. Where the Customer uses Studio to process personal data of applicants and tenants, the data-processing terms set out in the Privacy Policy apply; on request, we will enter into a separate Data Processing Agreement (DPA).

Changes to These Terms

We may update these terms. Material changes are announced by email or in-app notice at least 30 days before they take effect. If the Customer does not accept a material change, it may terminate the affected subscription with effect from the date the change takes effect. Continued use of Studio after the effective date constitutes acceptance.

Assignment

The Customer may not assign or transfer the agreement without our written consent. We may assign the agreement to an affiliate or in connection with a corporate reorganisation, merger, or sale.

Governing Law

These terms are governed by Swiss law, excluding conflict-of-law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is the competent court at the registered office of peak intelligence AG.

Severability

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force. Invalid provisions are replaced by lawful provisions that come closest to the original commercial intent.